Employee Performance Reviews - Dealing With Disagreements

Most of the time, you have a reasonably good understanding of the areas where disagreements are likely to pop up in the course of the performance review discussion

Keywords:

performance, employee, management, evaluation, review, assessment, online, software

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What do you do when an employee disagrees with something you’ve written on their performance review? How can you prepare for this and deal with it effectively?

Start by listening to figure out the source of the disagreement. Is it an issue of fact (you wrote that the employee received a customer satisfaction score of 79 but the employee says that his score was actually 83), or is a matter of judgment (you wrote that the employee’s customer service skills were unsatisfactory; she feels that her skills are terrific)? If the disagreement involves an issue of fact, get the facts and make any corrections necessary. If it’s a matter of judgment, ask the employee for additional evidence. Then determine whether that evidence is weighty enough to cause you to change your mind, revise your judgment, and amend the rating that you assigned on the employee’s performance review.

Most of the time, you have a reasonably good understanding of the areas where disagreements are likely to pop up in the course of the performance review discussion. Before beginning the discussion, re-read the review you wrote and try to spot the areas where you and the individual may not seem eye-to-eye. Then ask yourself, “What am I going to say when George disagrees with my assessment that his performance on the Thompson project just barely met expectations?” If you’ve taken to time to review the appraisal you’ve written for potential hot spots, and given some thought to how you’ll respond, you’re much less likely to be caught off guard.

During the employee performance review discussion, start with your higher ratings and move toward the lower ones. Be prepared to give additional examples besides the ones you’ve included on the formal written appraisal. Refer back to the informal conversations you have had with the individual over the course of the year.

Of course, if you haven’t had on-going, informal performance review discussions with the individual over the course of the appraisal period, then it’s much more likely that disagreements will surface during the review. That’s one more reason for scheduling periodic, “How’s it going?” discussions with each person on your team.

As soon as a disagreement pops up, switch into active listening mode. “Active listening” involves allowing the other person to clarify both the facts and feelings about an issue so there’s nothing left under the surface. For example, using phrases as simple as, “Tell me more . . .” or, “What else can you share with me about that . . . ?” or, “Really . . . ?” can encourage people to talk more about their perceptions. Simply nodding without saying anything encourages people to expand on what they have said. It’s not at all unlikely that the employee, allowed a sufficient chance to think aloud about what you have written, will end up saying, “Yeah, I guess I see what you mean.”

In dealing effectively with employee performance review disagreements, remember what your objective in the discussion is — and what it isn’t. Your objective in a performance review discussion is not to gain agreement. It is to gain understanding. If the employee agrees with you, that’s great. But particularly if your appraisal is a tough-minded assessment of the fact the Charlie’s contribution toward achieving your department’s objectives was only mediocre, you’ll probably never get him to agree. That’s OK. What you want is for him to understand why you evaluated his performance the way you did, even if his personal opinion is different.

Finally, if you have several employee performance reviews to deliver, don’t start with the individual whose performance was the worst and where disagreements are the most likely to arise. Start with the easiest — your best performer — and move toward the more difficult. In this way, you’ll build your skills and become more comfortable with the performance review process. Remember the advice that John Dillinger, the 1930’s public-enemy #1, once provided: “Before you rob your first bank, knock off a couple of gas stations.”

Buyers Guides vs. Unbiased Product Reviews – why more and more consumers are preferring the latter?

Why more and more consumers are increasingly depending on themselves for unbiased product information and turning away from Buyers Guides? Why websites and blogs have become more acceptable to consumers seeking product information for purchase decisions than buyers guide written by experts?

Keywords:

buyers guide, consumer, product review, consumer right, consumer forum, consumer action

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If you are on the look out for a buyers guide before going on your next shopping spree, here's something that can help you make a smarter choice! We all know there are buyers guides written and compiled by product experts that are served along with the newspapers and magazines. You can get a buyers guide for buying a new lip color to a new car. Usually these buyers guides tell you everything about your new buy and aren't you excited at these when they talk about the best features of a new Nokia phone or a new motorbike that is just launched? There isn't any doubt that these guides are packed with information and still are very powerful tools in today's markets. Often these guides are compiled by a publishing house and sponsored by manufacturer of products for which the guides are meant for. But let's keep in mind that most of the time these guides are nothing short of adverts in disguise.

There are several compelling reasons for these buyers guides to mimic an advertisement. One is most of the time the guides are sponsored directly or indirectly (thru advertisements) by product manufactures and so the authors cannot really write against the products and therefore have to toe the line of the manufacturers. And since there is no way that the primary players of the buying and selling game, i.e. the buyer, manufacturer or an existing consumer of the product can interact it becomes basically a one-way conversation where the buyer gets to hear all good things about the product. This is more of a biased representation of the products which it features and in most cases the authors of the guides are the company representatives or other hired people having an interest in promotion of the product.

Appropriately a buyers guide, as the name suggests should be buyer or consumer-centric and primarily cater to the betterment of the consumers. If we think hard, we would know that customer satisfaction goes a long way to strengthen the business. So a true buyers guide will not only help the consumers but also the manufacturer of the products in the long run. Once a buyer criticizes a product it actually presents an opportunity for the manufacturer or the sellers to rectify that defect or lacuna or respond to the changing taste of the consumers. But unfortunately such buyers guides are not abundant in circulation and still the vast majorities are the one-way communication types where reporters and paid experts write a product review more as a part of a business deal than a critical review. Probably the authors and publishers of the buyers guide failed to realize the need of the consumers; the consumers are looking for more than brochures in the buyers guides.

So what is the choice before the consumer in the absence of a true buyers guide? Consumers gradually are learning to differentiate between biased information and true feedback. They cannot be just fooled anymore and already many consumers are turning their back to these sponsored guides. They are increasing relying on fellow consumers for information about products and services. Gone are the times when a company can form a consumer opinion by clever advertising and influence buyers to select their products. The consumers in the 21st century have a very powerful tool within their reach and that is internet. There are already hundreds of blogs which anyone can access and these online journals tell us the real consumer experience about products and services. They also narrate the harrowing experience that some consumers had to face due to unscrupulous companies and or inferior products. The information is voluntary and not paid for and so people perceive them as authentic as compared to the adverts. There are positive feedbacks too which are actually recommendations and consumers are taking cues and choosing smartly.

But the battle against biased information that seek to influence and misguide consumers can only be won if there is a larger participation. It is time for consumer action that makes sure consumers reclaim their rights and their voices are heard. Also they deserve timely action as they are tired of the slow and often ineffective consumer forums that have a very poor record in India. In the backdrop of a weak consumer rights protection system and many vested interests only consumers can help fellow consumers and they can do so without spending any money or much effort. There are already few websites available where a consumer can find out feedbacks about a product and also write a review for others to read. But again discretion should be applied as some of the websites contain many bogus reviews and also paid inserts. Consumer blogs are also very good source of unbiased and authentic information. The best part is that a consumer can also interact with the author and can ask specific questions before making a buy decision. So if you are a smart consumer better listen to your folks than an expert when you want to buy a product next time. Don’t worry too much about the experts, you can be an expert overnight and all you just need is to write product reviews which are eagerly waited by other consumers who want to read them.

Grabbing Buyers From Reviews & Guides

eBay Selling: How To Sell On eBay & eBay Auction Seller. From dot Com sites: MyAuctionAcademy & SendMyFreeGift

Keywords:

ebay, online, auction, business

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One of the lessons that eBay has learned in recent years is that content is king. To be honest, until recently even eBay themselves admitted that the site lacked content. In other words, the site did not have much in the way of useful information; it was purely a place to buy products or services.

Some of the most recent developments to encourage user-provided content were: eBay Wiki, eBay Reviews and Guides and eBay Blogs. By eBay's own admission the aim of these sections is to build valuable content that will encourage users to come back to the site more frequently, as well as to influence the search engines in a positive way to increase the visibility of the site overall.

These features have been largely ignored by most eBay users, but they present a powerful opportunity for the switched on seller (that's you). How so? In return for providing content to these sections of the site, eBay promises a nice payback. It's a ‘you scratch my back and I'll scratch yours' kind of arrangement.

The opportunity that exists in eBay Reviews and Guides is great because it's a flexible and open format.

According to eBay's own definition, Reviews and Guides (which are actually independent sections of the site in their own right) were provided as a way for users to research suitable products and benefit from the wisdom of eBay members that have experience in a particular product category, either as a seller or as a user. ‘Reviews' contains comments and ratings about all kinds of commonly sold items on eBay.

Note that eBay limits reviews to specific types of products that they list. ‘Guides' are short articles or reports that contain information and opinions about almost any topic you can think of.

There are two key ways to benefit from these sections of eBay:

1.Use the free information as a research resource for creating your own information products.

2.Write informative and useful information about the niche that you sell in, and then promote your own products.

The first point should be self-evident. Reviews and Guides is a rapidly growing information resource that's available for free, so it's a great tool for research when creating information based products.

The second area is a little more complex, but don't be put off, because it represents an outstanding way to generate interest in your eBay listings, for free. Here are some of the ways you can use Reviews and Guides:

1. Have a friend or relative post an objective review of your product. Make sure it's realistic and credible, and be sure to include details of what makes your product superior to the competition.

2. Write a Top 10 products review for your industry (guess which is No.1?)

3.Write a ‘white paper' report about a product that you sell.

4. Write a guide that explains how to use your product.

5. Write a guide that explains unusual uses for your product.

6. Write a guide that explains the pitfalls to look out for in hiring a service you offer.

7. Write a guide that gives tips and advice within some aspect of the niche that you sell in.

8. Write a guide that explains how to replace or repair a product.

Be as creative as you like, and remember that you can include pictures, photos, illustrations, basic formatting, and eBay links to specific products or eBay searches. If you do use any kind of photo or drawing, make sure it closely relates to the content and that it enhances rather than detracts from the text (that's a common mistake).

Also, in preparing your writing, ask yourself what people would be most interested in reading about. After all, you want to attract as many readers as possible. As with any copywriting, the headline (and title) that you select are the most important aspects to consider in drawing readers in.

Obviously, don't stop after producing your first one, aim to produce a steady stream of reviews and guides to increase your presence and influence on eBay (and the search engines that love this type of solid content). Set a goal of producing at least one review and one guide each week. If you can do more, even better.

Both reviews and guides can be voted on by readers, so make sure you keep an eye on that, as you want to maintain a favorable impression.

Please read and re-read the following information so that you fully grasp it. The two most important aspects of writing an eBay Guide are the links and the tags. Links are clickable text that will redirect the user automatically to another page within eBay. There are two types of links available to you – links to specific product pages, and links to eBay searches. I recommend that you use the latter because product pages will change from time to time, whereas searches will always be valid.

When you create a guide, eBay will help you create a search link by prompting you to enter relevant words to search for. This is much easier to do than it sounds.

For example, if you are in a niche selling guitar accessories, you would include words like guitar pedal, guitar stand, guitar amp, guitar strings, and so on. In identifying the most suitable words and phrases (tags), ask yourself, “If I was to search for this type of article, what search words would I enter?”Now, this is the clever part. If you give this some thought, it's possible to create a search term that's so specific that it only brings up your items in the results page!

For example, going back to the example of selling guitar accessories, if your store name was ‘ABC Guitar Accessories' and your listings had the word ‘ABC' in them, your search terms would be ABC guitar pedal, ABC guitar stand, ABC guitar amp and so on. Again, the aim is to create search terms that are so specific that your listings are the only ones that match, so they are the ones that are displayed.

This is a very powerful tool because you are now able to influence readers of your guides to visit your listings, and yours alone. Since you've just provided them with useful information in your guide, it makes sense that you are starting to build a rapport with them, and they are far more likely to buy from you than another seller as a result. It's simple human nature at work.

Tags

The other element of an eBay Guide to give attention to are the tags.

The word ‘tags' is simply ‘eBay speak' for keywords. Keywords are words or phrases that eBay prompts you to enter when you create your guide, to help others locate the guide in the future. It's the search terms that will cause your guide to be found, so you can see how important they are.

As an example, if your guide was ‘Tips for Planning the Perfect Hawaii Vacation', your keywords would likely include:

Hawaiivacation

Maui

Ohau

Kaui

There's a balance to be had in how specific your keywords are because you are only allowed to submit a maximum of four. For example, if you used the keyword expression ‘Hawaii surfing vacation' you would lose out on a lot of other more general searches.

Finally, as you might imagine, it's easy to spend hours in these areas of the site, so be careful not to fall into that trap. Use these features as tools to increase your presence on eBay, but don't get bogged down with them.

Car Reviews

Using the internet to find independent Car Reviews.

Keywords:

car, insurance, car insurance, autos

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The decision to buy a new or even used car can be quite overwhelming. There are so many things to take into consideration that one can become quite easily confused and not know where to start. The best place to start is to decide which type of car you are most interested in. This can be determined by taking into consideration what you will be using the car for, what you are willing to pay for a car, and what features you want in or on the car. Even just these factors can be overwhelming. That’s why it’s a great idea to look at car reviews before you make any final decision.

Car reviews are a wonderful way to become more familiar with different makes and models of cars. They will offer great insight as to what the car entails and what options are available with a particular make and model. This is very important when deciding how you are going to be using the car most. For instance, you might really like the looks and the space included with a sports utility vehicle. However, if you don’t actually need all that room and you are going to be doing a lot of travelling with the vehicle, a car review may let you know that these vehicles take up a lot of fuel. This will mean that it’s going to be quite expensive to drive the vehicle all over the place and you may want to look at other car reviews to find one that’s going to be easier on the petrol, and your pocket.

Car reviews will also often give a brief history and description of the company. This can help the car buyer become more familiar with not only the cars but the company that manufacturers them. This can often make the buyer feel more secure in deciding to go with a certain make of car. One may find through a car review for instance that although a car looks nice, the company actually specializes in high-end cars and although they may have originally wanted to get a certain type of car, they may decide that the cars that company makes simply does not fit into their budget.

Car reviews can often also include the experiences of other drivers who have driven that particular car. There is sometimes nothing more valuable than word of mouth and hearing about what other people thought of the car, this can offer valuable insight. A potential buyer may find through a third party, that even though a car looks and runs nicely, the seats are not very comfortable at all. For a lot of people, that can make a huge difference when buying a car. These comments can often be about small, personal preferences or be based on pure facts such as fuel consumption. Through a car review, a person may find out that they will only get ninety miles out of a full tank. On the other hand, they may find out that although they thought it was expensive to fill that sports utility vehicle, it actually uses gas quite a bit more slowly than other vehicles on the market.

Car reviews are a great tool for anyone interested in buying a new or used car. They allow the consumer to have more information at their fingertips and being informed is always a great first step in buying a new car!

EDC Gold - EDC Diamond - Home Based Business Reviews - Scam Or Not

How to get started making money online with a home based business program such as Wealth Funnel System or EDC Gold - EDC Diamond.

Keywords:

EDC Gold, EDC Diamond, Home Based Business Reviews

Article Body:

How to get started making money online with a home based business program such as Wealth Funnel System or EDC Gold / EDC Diamond.

If you’re considering starting a home based internet business program or work at home business system such as “The Wealth Funnel System” or EDC Gold & EDC Diamond There are a few things you should consider when making this decision.

The first and foremost question we should answer is: Is EDC Gold, EDC Diamond, or Wealth Funnel System a SCAM?

The answer, NO! The Wealth Funnel System & EDC Gold / EDC Diamond are by far the best and the originators of the internet based home business programs available today. The true benefit to working with Wealth Funnel System, EDC Gold, and EDC Diamond is the education in marketing and support you receive.

The products and software that come with the EDC Gold & EDC Diamond program as well as The Wealth Funnel System are all marketing software that you’ll use in the training you receive with becoming a member of the business. Now, if you expect to “get rich quick” with “no effort” or if someone has lead you to believe that you can make thousands of dollars for doing NOTHING – then yes they are attempting to scam you.

However, if you take the lessons of the 14 hours of LIVE WEBINAR training per week, the personal training from your mentor, and the constant support from the help and support personnel you receive with “The Wealth Funnel System” & EDC Gold / EDC Diamond you’ll find you’ve gotten something that usually cost much more than 997.00.

You’ll find you’ve gotten a “REAL WORLD” education in practical and functional internet marketing of a home business or any business that you can think up to work from home or work at home while you make you living and earn income online.

It’s really not rocket science to market online. You simply need a little support and the right training. Once you learn to market online with the methods we teach you to run your home based business program with The Wealth Funnel System, EDC Gold & EDC Diamond. You’ll instantly start earning 997.00 per sale several time per week.

Depending on the amount of effort you put forth to start learning and watching the LIVE training the faster you’ll start seeing you’re business grow. Most of my personal team members that are instructed by me (Derrick Harper) or one of my team members typically can expect to begin making between 5 to 8 sales their first 30 to 45 days.

As you generate more sales and put forth more efforts in the marketing of your home based business making money online I and or Craig Garcia, Michael Corcoran of The Wealth Funnel System, EDC Gold & EDC Diamond will show you even more effective ways to market your online business from home.

If you decide to become a member of The Wealth Funnel System then after you’ve become a savvy Internet Marketer you’ll be shown how to set-up other affiliated marketing products to sell that yield you even more streams of revenue to assist you in making more money online while you work from home with your home based business.

Something else you should consider before you decide to join a home based business program such as EDC Gold, The Wealth Funnel System, or EDC Diamond. I personally started my attempts with making money from home with an online business as a failure. I failed miserably at my first home business that I joined because of ONE THING. No support and no training. My so called “mentor” disappeared with my money and never answered a call again. However, don’t let this story discourage you. If you will take the time to find the right mentor and right home business program you CAN be successful and generate a great income online wile you work at home.

Remember, the REAL value of a home based business program is to give you and education on HOW TO MARKET ONLINE. I personally put my own training DVD’s together to assist those people whom have signed up with a failure program and gotten NO training or support. If you fall into this category and don’t want to spend another 997.00 or 999.00 to start with a better system such as EDC Gold, Wealth Funnel System, or EDC Diamond then I recommend you try my Definitive Video Guide to Starting and Growing Your Online Business, or The Definitive Video Guide To Using Google Adwords to assist you in advertising your current business that you’re already invested in. You can learn more about these Internet Marketing Training Courses at DefinitiveVideoGuide dot com.

If you’re just starting out with your search for the best Home Business Program to join and learn from then I highly recommend you at least take the time to read the information on “The Wealth Funnel System” and call me, Derrick Harper and feel free to ask me a any questions you may have about starting your own home based business and how to work from home using your computer to make money.

I’ll be happy to speak with you about the process of learning to marketing online and starting your online home based business.

Employee Performance Reviews — Dealing With Disagreements

What do you do when an employee disagrees with something you’ve written on their performance review? How can you prepare for this and deal with it effectively?

Start by listening to figure out the source of the disagreement. Is it an issue of fact (you wrote that the employee received a customer satisfaction score of 79 but the employee says that his score was actually 83), or is a matter of judgment (you wrote that the employee’s customer service skills were unsatisfactor...

Keywords:

performance, employee, management, evaluation, review, assessment, online, software

Article Body:

What do you do when an employee disagrees with something you’ve written on their performance review? How can you prepare for this and deal with it effectively?

Start by listening to figure out the source of the disagreement. Is it an issue of fact (you wrote that the employee received a customer satisfaction score of 79 but the employee says that his score was actually 83), or is a matter of judgment (you wrote that the employee’s customer service skills were unsatisfactory; she feels that her skills are terrific)? If the disagreement involves an issue of fact, get the facts and make any corrections necessary. If it’s a matter of judgment, ask the employee for additional evidence. Then determine whether that evidence is weighty enough to cause you to change your mind, revise your judgment, and amend the rating that you assigned on the employee’s performance review.

Most of the time, you have a reasonably good understanding of the areas where disagreements are likely to pop up in the course of the performance review discussion. Before beginning the discussion, re-read the review you wrote and try to spot the areas where you and the individual may not seem eye-to-eye. Then ask yourself, “What am I going to say when George disagrees with my assessment that his performance on the Thompson project just barely met expectations?” If you’ve taken to time to review the appraisal you’ve written for potential hot spots, and given some thought to how you’ll respond, you’re much less likely to be caught off guard.

During the employee performance review discussion, start with your higher ratings and move toward the lower ones. Be prepared to give additional examples besides the ones you’ve included on the formal written appraisal. Refer back to the informal conversations you have had with the individual over the course of the year.

Of course, if you haven’t had on-going, informal performance review discussions with the individual over the course of the appraisal period, then it’s much more likely that disagreements will surface during the review. That’s one more reason for scheduling periodic, “How’s it going?” discussions with each person on your team.

As soon as a disagreement pops up, switch into active listening mode. “Active listening” involves allowing the other person to clarify both the facts and feelings about an issue so there’s nothing left under the surface. For example, using phrases as simple as, “Tell me more . . .” or, “What else can you share with me about that . . . ?” or, “Really . . . ?” can encourage people to talk more about their perceptions. Simply nodding without saying anything encourages people to expand on what they have said. It’s not at all unlikely that the employee, allowed a sufficient chance to think aloud about what you have written, will end up saying, “Yeah, I guess I see what you mean.”

In dealing effectively with employee performance review disagreements, remember what your objective in the discussion is — and what it isn’t. Your objective in a performance review discussion is not to gain agreement. It is to gain understanding. If the employee agrees with you, that’s great. But particularly if your appraisal is a tough-minded assessment of the fact the Charlie’s contribution toward achieving your department’s objectives was only mediocre, you’ll probably never get him to agree. That’s OK. What you want is for him to understand why you evaluated his performance the way you did, even if his personal opinion is different.

Finally, if you have several employee performance reviews to deliver, don’t start with the individual whose performance was the worst and where disagreements are the most likely to arise. Start with the easiest — your best performer — and move toward the more difficult. In this way, you’ll build your skills and become more comfortable with the performance review process. Remember the advice that John Dillinger, the 1930’s public-enemy #1, once provided: “Before you rob your first bank, knock off a couple of gas stations.”