Showing posts with label managers. Show all posts
Showing posts with label managers. Show all posts

Business Managers: Communicate Your Career To The Next Level


All presenters believe their words are important, and they are. But if you don't give an audience a good reason to listen, they will quickly tune you out. In an age where sound bite is king, cutting through the clutter is more important now than ever.







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Speaking, Presentations, Speaking Careers, Public Speaking, Speakers







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Not too long ago, I walked into a room where some of the country's top oncologists were preparing to launch a new cancer-fighting drug. The occasion was the group's rehearsal before a big presentation to the Federal Drug Administration. Given that these men and women are some of the best and brightest in their field, I thought the rehearsal would be a breeze. So, I sat down, pen poised to make a few notes so I could help them fine-tune their presentations and be ready for the onslaught of media that was sure to follow.

What a letdown. Five articulate, highly educated, well-dressed presenters, armed with shiny animated slideshows, droned on and on and on and on. It didn't matter what they were saying because the audience wouldn't really hear any of it anyway. Around me, eyes closed, and others pretended to take notes while playing solitaire on their laptops. I wondered how in the world I could help these presenters. I also thought about tripling my consultation fee on the spot.

All presenters believe their words are important, and they are. But if you don't give an audience a good reason to listen, they will quickly tune you out. In an age where sound bite is king, cutting through the clutter is more important now than ever.

Consider the following 7 points before stepping into the limelight:



The Take-Home

No matter how many years and dollars you've spent on research and development, no matter the technical complexity of your subject matter, when speaking to a group your entire presentation must boil down to one key point. If you had to sum up your talk in 10 seconds, what would you want your audience to know?

Ask Yourself the Right Questions
What you think a listener needs to know is not always what that listener wants to know. Put yourself in your listener’s seat and ask the following questions: So what? Who cares? What does this mean to the listener, reader or viewer and me? Until you frame your messages from your audience’s perspective, they won’t care. If they don’t care, you’ll never receive their full attention.

Talk in nuggets

Powerful communicators who can hold attention have something in common with each other. They've learned that speaking is for the ear, not for the eye. Instead of preparing a presentation as a research paper jammed with minutiae, condense complicated information into bite-sized nuggets and present only the information needed to move an audience toward the desired outcome.

Present, Don't Read

Is your presentation written like a term paper? Is it written in sentences? Do you allow room for pauses so the listener can participate? People don't converse in long-winded sentences. We speak in short phrases. So write in phrases or bullet points. You will then find yourself talking more and reading less. Also, take time to pause between key thoughts so your listeners can digest what you're saying.

Paint the Picture

Explaining the features of your product may be important, but explanation without example has no meaning. People can't remember all of the facts, but they do remember impressions. By comparing and contrasting, providing analogies and visual images, your presentation will come to life.

Slideshow or Presentation?

No one comes to a presentation to see a slideshow. They come to hear a knowledgeable person share ideas and talk. Visuals should reinforce what you're saying, not serve as your script. Instead of preparing the slides first, prepare your remarks then create appropriate supporting visuals. Let your words drive the visuals instead of the other way around.

Nix the Jargon

Just because your audience is packed with colleagues or you’re providing information for an industry trade publication doesn't mean you should talk jargon. Get rid of the buzzwords and throw away phrases. Rather, look for opportunities to put your words in context by humanizing your material and telling stories or anecdotes.

As I worked with the oncologist presenters and brought many of these points to their attention, they worried that simplifying the information would harm their credibility. Quite the opposite. By making an effort to connect with their audience rather than throw too much information at them, they created a focused, central theme with real-life examples that excited and inspired listeners. And in the end, the cancer drug they believed in made it to market and received a lot of good press!

Developing the Secretarial Role - Managers


Secretarial and administrative staff can only develop and add value to the business for the future, if their peers, the organization's culture and their immediate managers create the right opportunities for them to do so.







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Developing the Secretarial Role







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Secretarial and administrative staff can only develop and add value to the business for the future, if their peers, the organization's culture and their immediate managers create the right opportunities for them to do so. So here are the top ten tips for Managers:





1. Talk to them! By involving, including, empowering and trusting your secretary, she will become more proactive and motivated.





2. Share your expertise and knowledge. This way she will have a greater understanding of your work, your pressures and your objectives, and so be able to contribute more to the team.





3. Ask for her thoughts on the working practices that just aren't working efficiently: her experience and knowledge will probably save you hours of your valuable time.





4. Introduce her to your clients and colleagues. The more they are known and seen to be part of your team, the fewer routine requests and tasks you will have to handle.





6. Don't ask people to contact "your secretary" in correspondence. Use their full name! This will build relationships and trust - with your clients and with your secretary.





5. Consider your work objectives: what could they help you with?





9. Find out which areas of your own role your secretary would like to become more involved with. Work with her on these, and aim to delegate at least two new tasks a year.





7. Ask your peers how they work with their secretaries: you might be surprised at the range of responsibilities of other people's secretaries.





8. Buy her a subscription to one of the professional secretarial magazines as an "anniversary" present or simply as a thank you.





10. If you can't work efficiently with your secretary consider your options: do nothing, or develop them. Doing nothing is the easy option. Developing your secretary needs your commitment, your time and your energy: the rewards are well worth the investment.

Corporate Event Managers - Why You Need One


Corporate event managers enable you to showcase your products and services and add tremendous value to corporate events.







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corporate events, corporate event







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Corporate events are a showcase for your products and services. You will expect thousands of current as well as prospective customers and clients to show up. For a corporate event to be a success, you need a well planned, well organized, and a well-executed event. For this, you need the services of a professional Corporate Event Managers. Whether the corporate event is a business or a social one, a large or a small one, a formal or an informal one; regardless of the objective, it requires to be planned well with the help of professional and experienced corporate event managers.

With your company hosting the corporate event, you would have decided whether to plan the event yourself or to hire the services of professional Corporate Event Managers. Of course, you may feel that most of you have planned some event or the other; a meeting with your business associates, a get-together with friends and family, and so organizing a corporate event would be the same. A corporate event is not similar to organizing get-togethers and meetings. The role of corporate is not small and any mistake on this front could cost you dearly.

There are many advantages in hiring Corporate Event Managers. They bring in a number of assets, skills, services, and economical advantages that only with the experience and expertise of professional Corporate Event Managers.

Corporate Event Managers- Adding Value to Corporate Events

Whatever the objective of your corporate event, they require some value additions that are dependent on Corporate Event Managers:
• Corporate Event Managers are adept in visualizing what type of event will suit your objective. They have extensive experience in presenting creative suggestions and various alternatives, as well as having a vision of what the event should look like. A professional event manager also has the ability to execute, successfully, the vision of the client, and alternatively present a vision that will meet the desires of the client.
• Implementation of the vision involves coordination of goods and services. Corporate Event Managers have the experience and knowledge of all the goods and services that will be required to implement the vision, including location, registration, food and beverage, food service, entertainment, interactive games, audio/visual support, speakers, decoration, complementary gifts, security, insurance, ushers, transportation, parking arrangements, - the list is endless.
• Corporate Event Managers are very adept in planning and coordination of the efforts of a large number of people who are involved in organizing your corporate event.

Corporate event managers make sure that you fully enjoy the event without bothering about the implementation side of the corporate events!

Corporate Concierge Services Offer Significant Benefits To Property Managers, Leasing Agents,Tenants


Developing a partnership with a corporate concierge service is the ‘in’ thing for real estate owners and property managers. In addition to improving tenant satisfaction levels, it also provides numerous benefits such as reduced risk, better scheduling and easier accounting. This article explores the many benefits of concierge services for all those related to property management and real estate







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concierge service, real estate, property management, tenant amenities, errands, chores, commercial property, tenant perks, tenant loyalty







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Are you trying to present your commercial property for lease or sale in its best light so you can obtain the best price? Are you trying to reduce tenant turnover? Are you trying to cut costs while improving quality of service and tenant satisfaction? There is now one easy and effective method that would support better customer service, streamline productivity, and improve your financial bottom line. Sounds like the impossible dream, but it’s not.

To remain successful in today’s competitive real estate market, owner and property managers should consider what industry leaders are already instituting at their sites: corporate concierge services. Offering tenant amenities is rapidly becoming the “it-factor” that makes all the difference.

In order for you to attract and retain quality tenants, you need to remain competitive in the real estate industry. Large property owners and property managers are becoming ever more consistently challenged to offer amenities that create a better environment for their tenants. High-rise apartment buildings, condos, and commercial office suites have recently begun to realize the benefits of corporate concierge services.

Partnering with a concierge service provider offers a means by which your commercial properties can offer a diverse array of services to simplify their tenants’ lives and improve company assets while streamlining their business tasks. Whether it be the addition of dry cleaning services, procuring event tickets, automobile assistance, property maintenance, or beyond, implementing a comprehensive and attractive concierge package ensures that your tenants can conveniently access quality service, hassle-free, “one-stop support” easily and quickly.

Tenants are impressed when they can immediately reach a ‘live’ person who will listen and work with them towards remedying their complaints or desires. The Tenant Loyalty division of a concierge service provider offers phone coverage to field any tenant complaints and work towards their resolution. Imagine having your tenant issues resolved quickly while increasing tenant satisfaction with rapid response, research, and solution. Utilizing a concierge service equates to happier tenants and, thus, more consistent revenue and even increased profits for your business. Further, it removes many of the daily headaches that owners and managers face so they can focus on their core business activities.

Concierge services offer significant benefits to all parties involved!

• Provision, research, and coordination of subcontractors and vendors services, security, janitorial details (including specialized room cleaning, catering and functions management, event scheduling, dry cleaning services, ticket procurement (single or group), car services, maintenance and minor repair issues, and more.
• Lower overhead with reduced personnel training and employee hours.
• Handling and tracking of relevant services. From brainstorming to conception of concierge plan through to budgeting, implementing, tracking, and verification, we work with you from start to finish and everything in between to best suit the needs of your site. There is no longer a need for you to detract your focus from core business. If your needs change, we research options and present an analysis for you. You choose the options that best suit your situation; we take care of the rest.
• Improved response time for tenant contact and fulfillment of requests.
• Simplified accounting: one concierge service, one point of contact, one bill. We will track invoices and payments for you. Further, a partnership with our concierge service means that we provide the professional independent contractors. We reimburse them, i.e. no need to process diverse payroll each week.
• Reduced risk: our independent contractors work for us. No outlay for employee health insurance and benefits. No more worries with regard to scheduling, unemployment, or workers compensation issues for you.

Onsite or off-site concierge services offers a comprehensive solution - benefits that will place and keep you far above and beyond your competitors, whether you are owners or managers of commercial high-end apartments, condominium complexes, or commercial office buildings. Get your market edge and begin to improve your property and bottom line now.